MS-721 - Collaboration Communications Systems Engineer Associate Training

The MS-721: Collaboration Communications Systems Engineer Associate is an advanced Microsoft certification aimed at professionals who design, configure, and manage communication and collaboration solutions within the Microsoft Teams ecosystem. The course provides in-depth insights into the architecture of unified communications, including the Teams phone system, direct routing, integration with PBX, and certified devices such as Microsoft Teams Rooms and Surface Hub.

Throughout the training, participants learn to plan, implement, and maintain secure, scalable, and efficient collaboration solutions aligned with Microsoft 365 best practices. The course also covers topics on Teams Premium, Microsoft Defender, and quality monitoring with Call Quality Dashboard (CQD), preparing professionals to master the complete management of modern business communications.